(you may now wish to take a note of the information labeled, Display Name/Auth User Name/Username, Password and Domain. Next select the second option labeled: Sip Phone – software or hardware like X-lite or Zoiper.Select the Admin tab from the menu bar, and click on the blue icon located near the middle of the screen about a third of the way down, labeled Edit Connection Method.Open your Predictive Dialer account with Hello Hunter and log in.(if Eyebeam and you have obtained a license from us, please insert it when prompted) Download X-lite or Eyebeam and install it.This can be obtained by our customers by emailing: Once you have downloaded either of our two preferred options you will need to configure it by following these simple instructions: Eyebeam can be downloaded free of charge via the internet, and we can provide a license free of charge to all our customers if needed. Firstly is X-lite, while this is perfectly adequate for the job, and is pretty similar to our second choice (Eyebeam), overall we prefer to use Eyebeam ourselves, and for that reason recommend our customers may also like to do so. Although there is a host of options available we tend to only recommend two.

To learn more about integrating a sample app, see Sample softphone integration using Channel Integration Framework.Here at HelloHunter we often get asked by new customers (and sometimes by existing customers) “Which is the best Sip Phone to use with your system?”. Integrate the sample app available on the Download Center using Dynamics 365 Channel Integration Framework. To learn more about importing a solution, see Import, update, and upgrade a solution Import the msdyn_CIFramework_managed.zip managed solution from the Download Center. For information on prerequisites and how to get Dynamics 365 Channel Integration Framework, see Get Dynamics 365 Channel Integration Framework. Get Dynamics 365 Channel Integration Framework from Microsoft AppSource. Integrate and configure the sample softphone dialer This is subject to a separate supplemental terms of use.

Microsoft Dynamics 365 Technical Support won’t be able to help you with issues or questions.

Microsoft doesn't provide support for this sample code.

The sample code is not meant for production use and might have limited or restricted functionality.

The sample code for softphone integration with Dynamics 365 using Dynamics 365 Channel Integration Framework is made available so customers can get early access and provide feedback.

This sample code currently has limited availability.

Eyebeam phone